Rory Mitchell to Become First-Ever Chief Customer Officer at SteelHouse

Fortifies Commitment to Enterprise and Agency Relationships By Providing World-Class Support and Services


LOS ANGELES, July 31, 2018SteelHouse, a leading advertising software company, today announces the promotion of Rory Mitchell to CCO.

As SteelHouse continues to bring accountability, access, performance, and Connected TV to brands of all sizes through its self-serve advertising platform, Mitchell is focused on providing world-class service and education for the firm’s enterprise and agency accounts.

“Rory has transformed the way we partner with our most valuable clients. He brings boundless energy and expert problem-solving skills to every conversation,” said Mark Douglas, SteelHouse CEO. “But it’s his keen business sense and exceptional organizational skills that have enabled him to lead a team devoted to delivering value to every relationship.”

Mitchell, previously the VP of Client Success, has been with SteelHouse for less than a year but has already made a profound impact on the company’s client management structure and process. He has also personally cemented and enhanced many key client relationships.

With over 17 years of sales, account management, and customer success leadership experience, Rory most recently spent seven years at Experian Marketing Services building and leading high performance strategic accounts and customer success teams.

“The SteelHouse ad platform puts the power of AI-driven advertising in the hands of virtually every brand,” said Mitchell. “But technology is never a substitute for an informed, consultative, human relationship. I continue to enjoy the challenge of bringing high-quality, highly personal relationship management to the ever-changing world of technology.”

For more about the SteelHouse team, please visit:

About SteelHouse

SteelHouse is an AI-driven, self-service advertising software company for brands of all sizes. The SteelHouse Advertising Suite provides marketers with everything they need to build their own ads then launch retargeting and prospecting campaigns through display, mobile, native, connected TV, and social media. Our solutions give advertisers total transparency and complete control over their campaigns – all with the fastest go-live in the industry.


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